Returns & Exchanges

At Arken Optics USA, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the packing slip to ensure faster processing of your refund or exchange.

• 3.
  Label and Ship

  Print the prepaid shipping label provided through our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return for quality assurance, your refund will be issued to your original payment method within 5-7 business days.